FAQ'S

*How costly is a hot tub to run?

We can’t give an exact price but to run you hot tub monthly £35-45 approx.

*What is the water consumption of my hot tub?

Your hot tub is not plumbed into the mains water. On average the water volume of a hot tub is 1500 litres.

*How soon after installation can I use my hot tub?

You can use your tub straight away if your brave enough to jump into cold water. We would suggest waiting six to seven hours for the temperature to increase.

*Is my hot tub easy to maintain?

Like anything new it takes time to learn how to keep the water appealing.

We will talk to you and support as much as we can until you on your feet.

In general, after you know the basics then 15 minutes a week to maintain your hot tub. 

*How do I drain my tub?

All hot tubs are built to the correct regulatory standards should be equipped with a drain. We would suggest the best way to drain you tub is to purchase a submersible pump. The pump is placed into the body of the hot tub and will drain an average spa within 10 minutes.

*When I’m away do I need to turn my hot tub off?

Depending on the length of time you are away for! A two-week holiday would be acceptable to leave it on but any longer periods we would suggest draining the spa.

*How do I regulate the temperature of my hot tub to avoid over heating?

All our hot tubs come with the state-of-the-art digital control system that allows you to easily set a temperature that is right for you. The control pack will maintain your desired temperature. 

*Can I move my hot tub if I move house?

Yes! Your hot tub can be relocated to another location just give us a call.

*Do you offer a repair service?

Yes, we have a trained team who can repair or service your hot tub.

*Do we get warranty for a new hot tub? 

Yes you get a warranty with Platinum Spas and with Halfway Hottubs.

*Can anyone use my hot tub?

Its entirely up to you. We would say young children, elderly, pregnant ladies to consult your doctor due to the heat.

*Do I need to shower before use?

We would recommend to shower before you get in the hot tub to wash away deodorants, make up, self-tan etc, and tie long hair up as it clogs the filters. 

We would advise you open the cover for 15 minutes a day to air any chemical fumes out of the hottub. 

If you have any more questions please contact us 01795 664196

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